Voucher Recertification

 

The Housing Authority of the City of Pittsburgh uses the web-based information center, Bob.ai for tenant recertification. This platform can be accessed from your computer or mobile device. 

Recertification Process & Timeline

The Bob.ai portal will be used to complete your Housing Choice Voucher (HCV) recertification. You must set up an account on the portal, log in, and complete your recertification within 15 days of receiving a recertification letter in the mail. 

Compliance Notice

Failure to complete your recertification through the portal within the requested timeframe may result in termination from the HCV Program. As such, even if you think your recertification is not due and you receive a recertification letter, you must complete the packet on the portal as requested. 

Reasonable Accommodation

If you are a person with a disability and require information regarding reasonable accommodations, please contact the 504/ADA Compliance Office at 412-456-5000 extension 2504.

Registration

Get started by registering to our new online portal using the URL or scan the QR code below:

Bob.ai QR code for registration on the Bob.ai platform.

Registration

https://bob.ai/auth/signup-for/renter

 

QR code for the Bob.ai help desk.

Bob.ai Help - My Account

https://bob.ai/help/my-account